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Why is our Resolved Recently list always empty?

Max Borrero
November 19, 2019

Hi, we have a next-gen project and our "Resolved recently" list is always empty. Neither resolved or closed issues are showing. 

 

Skärmavbild 2019-11-19 kl. 16.03.56.png

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Christian Czaia [Decadis AG]
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November 19, 2019

I suggest looking at this post: https://community.atlassian.com/t5/Jira-Software-questions/Set-resolution-to-complete-when-ticket-is-Done-in-next-gen-board/qaq-p/976098

It all depends on the resolution field which you can't set in manually in NextGen projects. :-)

Max Borrero
November 22, 2019

So, basically, it can't be done? We've tried creating rules so the resolution-field automatically is set when you change a status to "done" och "closed", but it doesn't seem to make any difference. The "resolutiondate" variable doesn't seem to work. 

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