I've created a JSM project and also a Confluence space. I've linked the Knowledge Base to the JSM project. I can see articles when navigating directly to Knowledge Base -> Internal. I can type in a search and appropriate articles appear.
The problem is when I do the same from within a JSM work item, search shows "No articles found". Is this possibly related to internal/external setting of the knowledge base? What else may be the issue?
Although I didn't find it on the official documentation, I would say that the embedded field "Knowledge Base" on the issue view, is only for external KBs, in order to share them with the customer. So I wasn't able to use it with just an internal KB linked to a JSM project. No space or page restrictions to any page, and still no results.
Hope the above helps.
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