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Why can't I see that i installed Microsoft Teams for Jira Cloud add - on after installing it?

Vera Valshonok
Contributor
December 28, 2023

I am preparing for Jira migration, I need to have same add-ons as the source site have on a destination site. 

 

I have 2 issues I came across:

 

1.Microsoft Teams for Jira Cloud - I've found it in a marketplace and installed, but it's not appearing as an installed one on our site. We won't be actually using it in the future, so I set it only for me personally in the teams, but it's still installed by me as a Jira admin.

 

2. VisualScript for Jira Cloud - can not find in the marketplace. It seems that this app does not exist anymore, but it is shown as installed on the source Jira site for migration.

 

Could you help me understand how can i make sure I have both off the add-ons installed on the Jira site.

1 answer

1 vote
Nikola Perisic
Community Champion
January 18, 2024

Hello @Vera Valshonok ,

Have you checked the left panel where you have board, issues, timeline and such, some apps get installed here (based on the template that was being used for development), also have you checked the Apps section as well?

And of course have you checked the Manage your apps as well?

Vera Valshonok
Contributor
January 31, 2024

Yeah, i dont see it every where and it appears as non existant on my destination site , as an error in the Cloud to cloud migration app.

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