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Caitlin Fitzgerald
Caitlin Fitzgerald
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August 3, 2023

I have no clue what this is or who invited me or  why they invited me. I received an email saying “congratulations and welcome to Jira Services Management! To get started resolving requests for your customers…. What customers? How am I welcomed to something I didn’t sign up for? This seems really fishy. 

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Marcus Jones
Marcus Jones
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August 3, 2023

Most likely someone that you work with added you to their Jira instance as an agent. 

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Jira Service Management
Jira Service Management
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AUG Leaders

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