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Why I dont succeed adding new Origination to Customer Organizations?

Vera Valshonok
Contributor
September 25, 2024

Hi!

 

I dont succeed adding new Origination to Customer Organizations (please see screenshot). I am only suggested to add already excistent organizationsScreenshot 2024-09-25 113258.png.

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Ivan Bilobrk
Contributor
September 25, 2024

@Vera Valshonok 

You are actually offered the options "Choose or create". Just type the name of the new organization, it will appear in the drop-down list with the extension "(create new)", select it, and then hit Add.create new.jpg

 

 

You can also go to Settings > Products > Jira Service Management > Organizations where you will have a Create organization button.

Vera Valshonok
Contributor
September 25, 2024

Worked! Thank you, Ivan.

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Vera Valshonok
Contributor
September 25, 2024

@Ivan Bilobrk Now I add people to this customer organization, I see that they are aded, but when i reload a page, there is only one user

Deleted user
September 25, 2024

@Vera Valshonok  If you go back to the organization overview page and click on the organization again, you should be able to see all the users in that organization

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