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Where do the values come from for priorities in the drop down when creating a routing rule

Where do the values come from for priorities in the drop down when creating a routing rule

Hi,

I am attempting to create routing rules in JSM, when I use priority for my alerts there ware values P1 through P5. My organization users values P0 through P4 for priority.

How can I replace the default priority values with my company's priority values ?

Thanks in advance for the help

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Hi @Michael Tibbert,

Welcome to Atlassian Community!

P1 - P5 are something that was defined in Opsgenie and carried over to Operations. Currently it is not possible to change these default values, and I did a quick search in JAC but couldn't find a suggestion to be able to do that. You could contact support and see if they can find one or ask them to create one for you.

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Hello Mikael

Thank you very much for your response and it validated my thoughts

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Where do the values come from for priorities in the drop down when creating a routing rule

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