Where can I find the "issue view for a request type". Cannot see the option in the cloud version.
I would like to change some options and move some items for a request type using the "issue view". I referred to the cloud documentation and still cannot find this option.
Let me know where I can find this.
Thank you for your help in advance.
With Best Wishes,
KrishIT
Community moderators have prevented the ability to post new answers.
Go to the service desk project, and hit "project settings" -> Request type -> <your request type to edit> -> Issue view (as a tab)
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