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When replying to a customer can Jira set up a signature at the end of the reply to the cusotmer?

Fahad Akhtar
Contributor
July 18, 2023

Hi,

When an agent decides to reply to a customer on Jira, is there any possible way to set up a signature similar to a signature in Outlook at the bottom of an email when sending it.

For example the agent selects 'Reply to Customer' and then automatically the signature gets populated onto the reply, i.e.

 

Fahad A.

Engineer

Tel:xxx-xxx-xxxx Mob:xxx-xxx-xxxx

 

Thanks,
Fahad

1 answer

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1 vote
Dan Breyen
Community Champion
July 18, 2023

Hi Fahad!  Great idea!  Someone has suggested it on Atlassian's Jira page:  JSDCLOUD-1515 

I would suggest voting for and watching it there for further updates.

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