Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

When I was trying to configure Automation rule in Jira Service Management it is giving me 403 error

Charan Teja Yerrabala
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 20, 2023
Error response HTTP body:
{"code":40301,"message":"API Key should belong to an owner to perform this action.","took":0.001,"requestId":"74e1e891-3fe9-4cbd-a912-ec547e3e5c8f"}

1 answer

1 vote
Dan Breyen
Community Champion
June 20, 2023

Hi @Charan Teja Yerrabala welcome to the community.  Check out this KB from Atlassian, Manage API Tokens 

I'm wondering if the key needs to be updated to be a valid one you create.  As I understand it, you will need to generate your own API key to use in automations.

Hope that helps.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events