What tool would people recommend to help us discover and manage our Assets?

[Tom langton]

We are looking to track location of physical assets, as well as software versions etc and need a tool which can capture and update the CMDB as and when it spots changes. 

I believe there is an insight tool for Jira asset management? but its hard to track down much info on that. Do people generally use a specialist 3rd party tool and integrate it with Jira?

Thanks

[Sayed Bares [ServiceRocket] · Accepted solution]

@Tom langton you can do this Asset Discovery (networks scanning tool). You can refer to this link for more information:

• https://support.atlassian.com/jira-service-management-cloud/docs/what-is-asset-discovery/

[Joseph Chung Yin]

@Tom langton -

You can just use Atlassian Assets which is an application component of JSM Cloud out of the box (at no additional costs) for customers on a Premium or above subscriptions.  It integrate with Jira/JSM directly.  Here are the reference guide on Atlassian Assets (formally known as Insight - an application that acquired by Atlassian a few years ago).

https://support.atlassian.com/jira-service-management-cloud/docs/manage-your-assets-and-configuration-items-with-insight/

https://support.atlassian.com/jira-service-management-cloud/docs/what-is-assets-in-jira-service-management-cloud/

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

[Tom langton]

Thanks for this- I believe we have Atlassian assets setup and being used, its more of the maintenance/discovery of physical and software assets within the estate we are now looking to work on,  I think the Lansweeper perhaps is what we need, or perhaps Snow etc, but was hoping there may be similar included within an Atlassian plugin 

[Cassandra Lloyd Lansweeper]

Have you checked out https://www.lansweeper.com/

And here is the Lansweeper for Jira CMDB integration https://marketplace.atlassian.com/apps/1231444/lansweeper-app-for-jira-service-management-assets?hosting=cloud&tab=overview

Hope this helps

[Tom langton]

Thank you- this looks along the lines for sure. We will look into this