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What's the difference between Notification Schemes and Personal Notifications?

What's the difference between Notification Schemes and Personal Notifications?

Hello beloved Atlassian community!

What is the difference between creating a notification scheme (screenshot 1) versus the personal notification settings (screenshot 2). I see some redundancy here as they both seem to notify youand wanted to know if there is a difference and/or if one takes precedence over the other?

Thank you!

Screenshot 1 - Notification Schemes (Cog Wheel > Work Items > Notification Schemes)

Screenshot 2025-08-21 095754.png

Screenshot 2 - Personal Notification Settings (Cog Wheel > Notification Settings)

Screenshot 2025-08-21 095549.png

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The difference is that the notification scheme is for the whole project, and your personal settings control if you want go receive those notification emails or not. For example, if your personal settings is set to receive emails when you are the reporter, but the notification scheme for a project has removed that notification, the result would be that as the reporter you would not be notified.

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You would always get notified in the app even if you turn off all email notifications in your personal settings.

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Like • Walter Buggenhout likes this

Said another way:

The Notification Scheme determines which notifications to send, when to send them, and to whom they should be sent.

The Personal Settings allow you to say you don't want to receive the notifications.

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So the personal settings can override the notification scheme, ie it takes precedence over the notification scheme. Understood. Thank you!

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Like • Tomislav Tobijas likes this

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What's the difference between Notification Schemes and Personal Notifications?

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