The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 

What level of permission will users with Jira software license have in JSM?

Deleted user
June 16, 2023

Hi, I have created a JSM service desk project which uses a Jira board to populate the issues. There are users who have access to Jira software but not Jira Service Management. Can these users access the issues created as a part of JSM projects? If so, what level of permission will they have in JSM?

1 answer

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

3 votes
Answer accepted
Trudy P Claspill
Community Champion
June 16, 2023

Hello @[deleted] 

Welcome to the Atlassian community!

I believe this document answers your questions.

https://support.atlassian.com/jira-service-management-cloud/docs/overview-of-jira-cloud-products/

Deleted user
June 16, 2023

Thank you @Trudy P Claspill 

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events