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What level of permission will users with Jira software license have in JSM?

Deleted user June 16, 2023

Hi, I have created a JSM service desk project which uses a Jira board to populate the issues. There are users who have access to Jira software but not Jira Service Management. Can these users access the issues created as a part of JSM projects? If so, what level of permission will they have in JSM?

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Trudy Claspill
Trudy Claspill
Community Champion
June 16, 2023

Hello @[deleted] 

Welcome to the Atlassian community!

I believe this document answers your questions.

https://support.atlassian.com/jira-service-management-cloud/docs/overview-of-jira-cloud-products/

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Deleted user June 16, 2023

Thank you @Trudy Claspill 

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