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What kind of notifications do stakeholders receive?

Antonia
Contributor
May 23, 2025

Can stakeholders also receive critical information, for example when an incident is created?

Where can you see which notification you receive? How do I get there?

1 answer

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Trudy Claspill
Community Champion
May 23, 2025

Hello @Antonia 

Disclaimer: I have no direct experience with the Stakeholders features in JSM.

Reviewing the following document, it appears that users who are only Stakeholders for an incident do not receive automated notifications such as are sent to the Reporter, Request Participants, or Assignee.

Send notifications to incident stakeholders 

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