Hello
I have questions about Claiming the Jira accounts from users that are using my company's domain?
I know that once I claim them, I have control over their accounts.
But what I don't know yet is. Since they are using other people Jiras for projects with vendors that my company is working with. I am concerned that once I claim these accounts two things might happen.
1 The users will lose access to the vendors Jira accounts.
2 We will need to pay for their accounts to access the vendor's Jira?
I need to claim these accounts so that I can start setting up SSO.
So, if someone can please let me know what happens once I claim these accounts that would be great.
Thank you.
Community moderators have prevented the ability to post new answers.
When you claim the accounts, only your domains be affected. The externals accounts continues working for the same account administration.
1 The users will lose access to the vendors Jira accounts.
A: no
2 We will need to pay for their accounts to access the vendor's Jira?
A: no, only need the accounts that you paid to Atlassian.
Thank you Very Much for your answer!
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