The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions
Release Notes
Community
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

What happens after storage limit exceed in JSM free version

preethivp
preethivp
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
March 18, 2025

After exceeding the storage limit ,what all are the limitation i will face , whether it allow me to create new ticket?

Watch
Like Be the first to like this
613 views

1 answer

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

3 votes
Answer accepted
Nikola Perisic
Nikola Perisic
Community Champion
March 18, 2025

Welcome @preethivp 

When you reach your storage limit on Jira or Confluence, you’ll need to upgrade to a higher plan or delete content to free up storage space. We won’t remove any of your data, but some actions in Jira and Confluence will become restricted until you upgrade or free up storage.

View More Comments
preethivp
preethivp
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
March 18, 2025

Can I still create a Jira Service Management ticket after exceeding the storage limit

 

Like
Nikola Perisic
Nikola Perisic
Community Champion
March 18, 2025

The storage is for attachments not for the tickets, so you can create tickets without attachments.

Like
Reply
Jira Service Management
Jira Service Management
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Release Notes
    Copyright © 2026 Atlassian
    Privacy Policy Notice at Collection Terms Security