We need a Jira consultant to help us understand the Incident Management Features Svc Management

[brian.franscoviak]

We are shopping for an Incident Management Platform and we had been researching OpsGenie and it looks like that might fit our needs.  We understand that functionality is being moved into Service Management but we need to talk to a consultant that can help us understand this a little more and how we can best turn on and use these features. 

We want to understand what subscription levels include the Incident Management features and what are the costs associated. 

[Adolfo Casari]

@brian.franscoviak 

This should help you:

https://community.atlassian.com/t5/Jira-Service-Management-articles/Resolve-incidents-faster-in-Jira-Service-Management-UI-update/ba-p/2665930

I understand this is covered by the standard subscription.