The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

We cannot show that dashboard - But still available to Dashboard creator

Karen Bottai
Contributor
July 25, 2023

Hello --

My service desk manager has a dashboard that he attempted to share with myself (Jira Admin, Site/Org admin) and my Director (Org/Site admin) as well as another team member. When we go to the link he provides, it comes up with the error "We can't show that dashboard". He is sharing the direct link from the URL that he has bookmarked.

When I go to the dashboard lists, I can see all the private dashboards with lock icons, but his is not listed. He is able to make updates and configure the widgets. This is perplexing me as I am not able to change his configurations or permissions from my end because my Jira system cannot find that URL. 

Anyone have any answers? Why can the user still use a dashboard that I cannot see in the dashboard list? 

cannot show dash error.jpg

0 answers

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events