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Watchers not receiving email notifications

Keenan McCrary
July 30, 2021

I add watchers to an issue using automation but the watchers aren't receiving any emails about creation, updates or anything?


When I go to all the notifications settings everything looks good(the project is assigned a notification scheme and watchers are set to receive notifications) 

Also when I go to notification helper it says the watcher should receive notifications.

Any ideas?

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Keenan McCrary
July 30, 2021

Watchers started receiving emails. 

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Kishan Sharma
Community Champion
July 30, 2021

If you have done anything to fix the issue, you can share the resolution here, so that other members might find it useful if they face similar issue :)

Keenan McCrary
August 2, 2021

@Kishan Sharma Seemed like it was bugging at first.  I didn't change anything and it just started working.

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