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Virtual Service Agent Intent Examples

Brandon Viertel
Brandon Viertel
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November 15, 2024

Good morning people!

We are just getting off the ground with Virtual Service Agents (VSAs)and have built out some pretty basic intents. Right now, they are pretty simple, mostly using just the Choice and Message controls in the intent workflow. Does anyone have any intent flow examples that more advanced that they would be willing to share? Looking for examples on advanced items, but if you have any basic ones I'd like to hear about those too!

Thanks!

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Paul Madison
Paul Madison
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July 24, 2025

I would also like to see some examples of creating intents.  Is there any training available on this?

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Jira Service Management
Jira Service Management
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