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Viewing the same issues for selected customers

alison.perez
Contributor
January 25, 2024

Hi Jira community, 

 

Here is the scenario. User A entered 10 issues in the Jira customer service portal. User B entered 5 issues in the same Jira customer service portal. In the default view, User A and B can only view the issues they have entered. 

 

Is it possible for User A and B to view each others encoded issue? So both should be able to see 15 issues in total.

Thanks for the help! 

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