The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)
× Create
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Community resources
Community resources
Community resources
- Community
- Q&A
- Jira Service Management
- Questions
- Viewing the same issues for selected customers
Viewing the same issues for selected customers
Hi Jira community,
Here is the scenario. User A entered 10 issues in the Jira customer service portal. User B entered 5 issues in the same Jira customer service portal. In the default view, User A and B can only view the issues they have entered.
Is it possible for User A and B to view each others encoded issue? So both should be able to see 15 issues in total.
Thanks for the help!
0 answers
Comments for this post are closed
Community moderators have prevented the ability to post new answers.
Atlassian Community Events
Copyright © 2026 Atlassian