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Verification email

Jarl-Penguin
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December 16, 2025

Hello, 

I'm not getting receiving the verification emails from Atlassian, as such I am unable to access my dashboard. I'd appreciate if this was looked into and if my email address was removed from any bounce lists. 

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Jarl-Penguin
I'm New Here
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December 16, 2025

For some reason the code I requested ~15 minutes ago only arrived now together with a fresh code. Strange. But it seems like the problem has been resolved

Staffan Redelius
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December 16, 2025

Hi @Jarl-Penguin 

Is it the One-time-password that is delayed?

I have heard this from one of my customers occationally. Everytime I use it myself it takes 5-10 seconds to receive the email.

Ï don't know if it is something temporary or if it the email triggers some spam detectors that delays the email. 

Sometimes it helps to add the email to the list of "trusted senders" to help the email server to let it bypass filters.

Best regards,
/Staffan

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