Just doing some research into what is included with the premium license regarding VA. I notice it says 1000 assisted conversations is included per month and additional conversations can be bought.
But what happens if you hit 1000 conversations in a month? Does it just start adding up additional and invoice you at the end of the month or does it just stop working until you purchase more conversations?
Did you get any answer or track on your question, by your investigation done outside the community forum ?
Regards,
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