Using API to Bulk Update User Properties

[Terry Dance]

We want to store certain info in User Properties in Jira, thats the bits you access via User Management.

Is there a way to use the API to do a bulk create/update for our users to get this data in, instead of manually doing this?

[Germán Morales · Accepted solution]

Hi @Terry Dance ,

There is currently no supported API or bulk operation for creating or updating the Jira user properties edited through User Management. Atlassian documents that bulk-adding those properties is not possible.

The similarly named /rest/api/3/user/properties endpoints use a separate property store intended for apps and integrations. They explicitly do not read or update the properties maintained in Jira's user-management screen, so iterating over those endpoints would not populate the values you are referring to.

For these UI-managed properties, the documented option remains editing each user individually. If a Marketplace app consumes the data, check whether that app provides its own import or API. Atlassian explains the limitation in its Jira user property guidance and distinguishes them from the REST user properties.

[Terry Dance]

Thanks for the reply.