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- Users are not able replay from their email
Users are not able replay from their email
Vikas Thorat
June 12, 2023 edited
Hello Team,
Our users are not able to replay tickets via there email. we have email set
Example : jira@abcd.atlassian.net .
Scenario: when user get notification from Jira default email address to there own email box and than they try replay from email itself and replay not got updated in JIRA.
I found something as new to Jira admin. its seem that Microsoft basic authentication is no longer supported . can you please suggest solution asap!!!
Cheers,
Vikas
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