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User unable to login to website, not receiving password reset link

Sierra
Sierra
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January 10, 2024

User is unable to login to website with her email and password. 

She is also unable to login by selecting the Microsoft button.

She is not receiving the password reset link by email.

I triggered this email to be sent as an admin as well. 

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Sierra
Sierra
Rising Star
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January 10, 2024

Submitted Atlassian Support ticket. 

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Jira Service Management
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

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