User management

Hi,

I am currently in the free version of JIRA Service Manager. (Cloud). I have 3 users but there seem to be more created by Atlassian. How should I delete them?

2022-05-20 07_46_32-Window.png

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Hi @OMHM ,

based on the screenshot, they should be customers and not users. You can do that using the following approach https://support.atlassian.com/jira-service-management-cloud/docs/remove-a-customer-from-a-service-project/

Hope this helps,

Fabio

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Hi @Fabio Racobaldo _Catworkx_ ,

The explanation is very clear and it is probably the solution to my situation. I checked my 6 projects but I don't have any clients except me. Logical, since I am currently the only one to validate the product.

Conclusion: It's probably the Atlassian template project created by default that I destroyed. Maybe there were default clients? I received a message from JIRA indicating that the projects I destroyed will be permanently deleted in a few days. Customers will perhaps disappear?

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