Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Unknown users in my filter?

Thomas Ljungstrøm
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 7, 2025

Hi

I have a free JSM cloud plan, with only one user - myself.

But when I go to the project timeline and want to filter the overview on Assignee or Reporter, it gives me options for people I have no idea who is:

Alana Hansen, Jie Yan Song, Mia Ricci and Omar Darboe.

I dont know who they are; they have never been users in my account and they have no relation to this... so does anyone know why I'm seeing them?  Should I be worried that there has been a breach?

1 answer

0 votes
Aaron Williams
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 7, 2025

Hey @Thomas Ljungstrøm 

Have you checked the access portion of the project settings? And further to that check your user directory. 

It may be the case you allow customers to self sign up. 

Thanks,

Aaron 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events