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Unable to see assets in Jira Service Management

idegia
June 22, 2023

I cannot see assets in Jira Service Management using the Linked Assets field. I have created asset objects within Assets - Can someone please advice on how to link them together.

Many thanks

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Fabian Lim
Community Champion
June 22, 2023

Hi @idegia

You can follow this tutorial on how to create custom fields, but you have to be in the JSM premium tier: https://www.youtube.com/watch?v=8oRZhGGB-ns 

The Link Assets may be coming from a different plugin.  

Regards,

Fabian

idegia
June 30, 2023

Many thanks - That has been a great help and answered my question.

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