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Unable to log into Jira

David Lesley
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June 29, 2026

I'm unable to log into my Jira; it spins the loading window, yet nothing happens...

2 answers

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1 vote
Viswanathan Ramachandran
Community Champion
June 29, 2026

hi @David Lesley 

did you try a different browser or incognito? or clear cache, cookies, restarting browser and try again?

Is the account self managed (your personal?) or part of organisation? if latter do others see the same issue? and if so, did you check the status page?

1 vote
Arkadiusz Wroblewski
Community Champion
June 29, 2026

Hello @David Lesley 

Have you tried a different browser or using an Incognito window? Also, if your account is managed, are you certain it is still active?

Best,

Arek 🤠 

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