Unable to edit add/delete customer or organization
For some reason,
- I have been unable to add/delete a new customer to the existing list of Organizations.
- Unable to add/delete a new Organization.
This has crippled my support portal as there is no way to add new customers to log issues.
The moment I add after filling in details and then hit submit, it stays as is. nothing happens. and when I try adding an organization, the response is:
And the biggest drawback is the support from Atlassian. It is too difficult to get in touch with the support team unless you have global permission maybe.
1 answer
1 accepted
Dave Mathijs
Community Champion
Hi @Kumar Sumant , I've noticed quite some troubles with organizations/customers on JSM Cloud lately.
On the other hand, do you have the required permission to manage an organization?
Please check https://<yourDomain>.atlassian.net/secure/admin/SDConfiguration.jspa
Thanks to accept this answer if it resolved your issue.
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