The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to delete objects/objetc schema Jira Asset management

Andrés Enrique Cárdenas
Contributor
July 11, 2023

I was updating an object schema that was created beforehand and had tons of duplicates; this has been solved by marking an attribute as unique, so far so good. 

I had deleted before older assets that were no longer managed by the company without issues, but now I'm trying to bulk delete older assets that have been duplicated several times, but I'm getting this error message every time:

image.png

I tried to delete the whole object schema and it loaded for a while but I was faced with the same error message. Any ideas/tips? thanks! 

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Rudy Holtkamp
Community Champion
July 12, 2023

Hi @Andrés Enrique Cárdenas ,

I've seen this before, there is probably an index error. So you need to contact Atlassian Support, they can start a re-index, after that you can delete the object type.

Andrés Enrique Cárdenas
Contributor
July 13, 2023

Thanks Rudy, I have raised a ticket with Atlassian support, will update once the re index is complete. 

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events