Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to authenticate with Jira from Prometheus alert manager.

Naveen Kumar
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 12, 2023

Dear Team,

As we are trying to integrate Jira with prometheus alert manager in order to send Prometheus alerts to Jira service desk but we are getting below error kindly help us to remediate the same.

ts=2023-07-13T06:11:24.507Z caller=notify.go:732 level=warn component=dispatcher receiver=default-receiver integration=webhook[0] msg="Notify attempt failed, will retry later" attempts=1 err="unexpected status code 500: http://jiralert:9097/alert: {\"Error\":true,\"Status\":500,\"Message\":\"JIRA request https://poc-nagarro.atlassian.net/rest/api/2/search?fields=summary%2Cstatus%2Cresolution%2Cresolutiondate\\u0026jql=project%3D%22Monitoring%22+and+labels%3D%22ALERT%7D%22+order+by+resolutiondate+desc\\u0026maxResults=2 returned status 400 Bad Request, body \\\"\\\"\"}"

0 answers

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events