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Trying to set up AWS Service Management connector but causes weird portal options

Colleen
Contributor
November 17, 2023

Greetings, I am working to install the "AWS Service Management Connector". We have applied it to just one service project, but there are new options appearing in every service desk portal (see below) and when selected, there is just a blank white box that pops up and does nothing (2nd picture). When the app is uninstalled, these options disappear. Any advice on what's happening or how to fix? 

 New portal options.pngNo results.png

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