Trying to UNLINK a space from the help center

[Ileana Ruperti]

How does one unlink a space from the help center? Current documentation does not help solve this. In Help Centers > Spaces there is no option to unlink a portal/space. I need a portal/space to be separate from the help center for internal use with a separate link. 

[Marc -Devoteam-]

Hi @Ileana Ruperti 

As your tags show that you are using a free tier, this is not possible.

This is only possible with a paid subscription on a premium or enterprise

[Dirk Lachowski]

We're on premium, but have one help center where we can select the spaces and where we see the "auto-link" toggle. And we have another help center that has been created through the customer service management temple and where the switch is missing. That's quite unfortunate as we now have internal service spaces showing up on the customer facing helpcenter

[Alex Koxaras -Relational-]

Hi @Ileana Ruperti 

Please follow the steps below:

• Navigate to your help center > Click your avatar > View all help centers
• Choose your help center > ellipsis menu > settings
• Spaces > Find and unlink your space