Trigger event to happen with specific component

[Matt Sardi]

Hi all, 

I would like to create a rule that will send a specific type of request (website) to another project instead of the service desk project.  Is there a way that I can manually specify in JGL the conditions for this trigger or via the default issue triggers to create this rule? 

Thanks,

[Jack Brickey]

What do you mean by specific type of request? Keep in mind that automation is after-the-fact so the issue will have already been created in the JSM project so redirecting the create request is not possible.  If I miss understanding your question please re-elaborate.