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Triage - Add fields

Ásta Hrönn _RdN_
Contributor
April 22, 2026

I am testing the Triage. 

 

Now I can only change the following fields. 

 

Request type

Status

Priority 

Assignee

 

I want to be able to add customized fields to change

 

How can I do that?

Skjámynd 2026-04-22 095838.png

1 answer

1 vote
Marc -Devoteam-
Community Champion
April 22, 2026

Hi @Ásta Hrönn _RdN_ 

You can't this is a feature that you can use on a JSM space, but this is full Rovo based.

This complete feature (rovo agent) is managed by Atlassian and can't be managed on instance or space level.

You can build your own Rovo agent an see how to achieve this.

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