Is there any app that will make the ability to have transitions only for customers and users shared within Organizations? That transitions must be not accessible for agents.
You get workflow condition "User in custom field". Select Organization and one more condition User is reporter. Make sure you have selected "Any of these conditions".
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.