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Tickets created from emails with signatures are created, broken, unconfigured

Elizandra Ines Gasparin Borchartt
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August 21, 2023

I have configured the opening of tickets coming from an email, everything occurs very well if the content of the email is only text, but if any signature comes, or attachment, or image together, the description of the ticket is all unconfigured, as in the attachment. How to fix this problem?descrição quebrada.png

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