Syncing Issues between JSM and Zendesk

[Imran Ali]

Hi,

Are there any native Atlassian supported integrations betweent JSM and Zendesk? I ave seen that you can sync alerts in JSM - but can we just to issue to issue integration between JSM and Zendesk without using Alerts as a medium

Thanks

[Imran Ali]

thanks all, i was hoping for something native to Jira SM but ok i will check out the marketplace 

[Shubham Gupta]

Hi

Check out Atlassian Marketplace you will find the best fit there.

[Jashandeep Kaur]

Hi @Imran Ali 

I’m Jashan from Team Grazitti.

Try Sinergify, for bi-directional data sync between Zendesk and Jira.

It enables features like search, sync, clone, and auto-populating the Jira reporter on the create Jira screen, along with multiple Zendesk instance linking.

This application is available on the Atlassian Marketplace.

I hope this helps.

[Kristian Walker _Adaptavist_]

Hi Imran,

There is no built-in native Zendesk synchronisation that I am aware of inside of Jira.

I can confirm that the ScriptRunner Connect tool made by the company I work for Adaptavist could synchronise JSM and ZenDesk.

You can see more information in the documentation page here on how the tool works 

if you wish to find out more about this tool then you can book a demo here.

Also, I can confirm there are several plugins on the Atlassian marketplace as shown here, that provide ZenDesk integrations that you could install to achieve this requirement as well, which you may want to explore further.

I hope this information helps.

Regards,

Kristian