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Sync "Raise this request on behalf of" field with custom field

Raymart Cruz
Contributor
July 20, 2023

Is it possible to sync the custom field and "Raise this request on behalf of"? Custom field "Name of the user (customfield_11556)"

Screenshot 2023-07-20 at 9.37.32 PM.png

 

Screenshot 2023-07-20 at 9.35.53 PM.png

2 answers

1 accepted

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3 votes
Answer accepted
Raymart Cruz
Contributor
July 20, 2023

Already resolved. I removed the displayName in the end.

1 vote
Raymart Cruz
Contributor
July 20, 2023

When I tried to test the ticket it says that the user is inactive. But when I checked the User Management the user profile is active.

 

 

Screenshot 2023-07-20 at 9.53.07 PM.pngScreenshot 2023-07-20 at 9.51.00 PM.png

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