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Switching to native canned responses

Kirsty Hood August 8, 2023

Currently we have the Canned Responses Pro Templates for Jira from Appfire installed. I would like to switch to native canned responses to stop the subscription but am having difficulty working out which is which.

 

Can anyone confirm that the canned responses in the tool bar is native while those in the above belong to the paid app ?

 

Screenshot 2023-08-08 at 09.42.28.png

 

2 answers

2 accepted

1 vote
Answer accepted
Kirsty Hood August 8, 2023

Thanks Kris!

1 vote
Answer accepted
Kris Dewachter
Community Champion
August 8, 2023

@Kirsty Hood, the red-boxed one is the native.

BR,

Kris

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