The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Subject: Jira Error Affecting Multiple Users – Hash ZHUI5C

Luka Kulzer
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 11, 2026

Hello,

we are BÄR GmbH and are currently experiencing an issue with Jira.

Since today, several users have been receiving the error message “Something went wrong on our end.” The issue is currently affecting approximately 4–5 employees at the same time.

The displayed error hash is:

ZHUI5C

I have attached a screenshot of the error message for reference.

Could you please check whether there is an issue with our Jira instance or an Atlassian service?

Thank you for your support.

Kind regards,
BÄR GmbH

Bild (6).png

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

Dirk Ronsmans
Community Champion
September 11, 2026

Should be resolved by now too. @Luka Kulzer 

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events