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Storing CSAT responses in issue for team managed project

Jakob Kristoffersen
October 26, 2022

Hi Atlassian community,

 

I have recently been testing the built-in CSAT survey for a team-managed project. I'm aware that the responses get captured and stored in the standard "Satisfaction" report but I'm wondering if the responses can also get stored and displayed in a field in the specific issues?

I noticed that the CSAT response appears in the activity line of the specific issue as:

 

[User] updated the Satisfaction [Date] at [Time]

None -> [Rating]

 

but is there a way to display the rating on the issue (in a custom field or similar?) so that when the issue gets exported, the rating will be visible?

 

Thank you,

Jakob

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