Stakeholders for Problem Management

Hi Team,

Currently for incidents we have an option called "Stakeholders". So, is it possible to utilize the same field for problem as well.

1 answer

0 votes

Hi @Bondili_ Pushpitha Bai

You should be able to create a custom fields for "Problem Management" with the same characteristics and usage. Then you just need to add the new custom fields into the ticket which allows you to build automation afterwards.

Hope it helps.

Regards,
Septa Cahyadiputra

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Hi @Septa Cahyadiputra ,

I tried the same scenario. But it is not working.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Hi @Bondili_ Pushpitha Bai

Can you elaborate what's not working on your end? I might not be able to help but if I can't other communities member might be able to assist you with the additional details.

regards,
Septa Cahyadiputra

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Suggest an answer

Was this helpful?

Thanks!

Jira Service Management

DEPLOYMENT TYPE

CLOUD

PRODUCT PLAN

PREMIUM

PERMISSIONS LEVEL

Product Admin

Product Q&A

Community resources

Support

Top groups

Community resources

Support

Learn

Community resources

Support

Events

Community resources

Support

Get product advice from experts

Join a community group

Advance your career with learning paths

Earn badges and rewards

Connect and share ideas at events

Stakeholders for Problem Management

1 answer

Suggest an answer

Was this helpful?

Thanks!

DEPLOYMENT TYPE

PRODUCT PLAN

PERMISSIONS LEVEL

TAGS

Atlassian Community Events