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SquareSpace DNS for Jira Email

Maz2Fresh
Maz2Fresh
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May 5, 2026

I have updated my domain service provider with the Atlassian CNAME and TXT entries, waited for 2 days, and still can not be verified. The issue is on atlassian side, because other services/providers can verify my DNS and domain. Please help. 

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Rohit Utukuri
Rohit Utukuri
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May 5, 2026

Hi @Maz2Fresh ,

This is a community forum and community members do not have access. You can submit a support ticket with Atlassian support https://support.atlassian.com/

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Maz2Fresh
Maz2Fresh
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May 5, 2026

I tried that already and because I am using a "Free" version, there are no support options. Thanks for the message. 

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Jira Service Management
Jira Service Management
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