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Sort by multiple elements in que

Ellie January 31, 2024

Hi team, 

 

We use queues constantly in Jira, and have one big overall one with all of the tickets (200+ at any given time). I am looking to sort by two fields at once, so sort by Priority (P1/P2/P3) then sort by date created (Oldest to Newest). Is there any way to sort by multiple elements? Tried it in filters too with no luck, 

Thank you in advanced! 

 

1 answer

0 votes
Joseph Chung Yin
Community Champion
January 31, 2024

@Ellie -

In JSM queue, you can switch the Basic mode to "Switch to JQL", where you can then use JQL syntax of "Order by" to sort on multiple elements.  (see images below)

2024-01-31_9-06-09.png

2024-01-31_9-07-32.png

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

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