Sort by multiple elements in que

[Ellie]

Hi team, 

We use queues constantly in Jira, and have one big overall one with all of the tickets (200+ at any given time). I am looking to sort by two fields at once, so sort by Priority (P1/P2/P3) then sort by date created (Oldest to Newest). Is there any way to sort by multiple elements? Tried it in filters too with no luck, 

Thank you in advanced! 

[Joseph Chung Yin]

@Ellie -

In JSM queue, you can switch the Basic mode to "Switch to JQL", where you can then use JQL syntax of "Order by" to sort on multiple elements.  (see images below)

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.