Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Some questions about JSM

Tima K
Tima K
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
December 1, 2021

Does the JSM have features like:

1. Integration with Telegram and IP telephony? How?

2. Categorization of requests

Answer
Watch
Like Be the first to like this
328 views

1 answer

0 votes
Tansu Akdeniz
Tansu Akdeniz
Community Champion
December 1, 2021

Hi @Tima K 

Welcome to the community.

  1. There are add-ons in the marketplace for Telegram. Please check them.
  2. Yes, you can. Please take a look the JSM doc.
Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Notice at Collection Terms Security