Smart values for linked issues

Hi

Here is my automation:
2022-05-20 10_08_29-Automation - Jira.png

Logic: When the JSM agent, while being in the service project SUP, creates a linked issue for JIRA Software project XC, then send a slack message.
The automation works so far :)

What I need:
I need to somehow pass in the slack message basic properties of the linked XC issue like issue key, issue type, issue URL, and priority.

The question is: are there some smart values that could do just that?

Appreciate all the help

1 answer

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

8 votes

Answer accepted

Hi @Support team

Yeah this certainly should be possible! In normal smart values, you would use something like {{issue.key}} but if you use {{triggerIssue.key}} then this pulls through the values from the issue which triggered the rule. This should work for any of the fields, so just change issue to triggerIssue.

Hope this helps!

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Works like a charm. Thank you!

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like • Callum Carlile _Automation Consultants_ likes this

No worries, glad you've got it working!

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Was this helpful?

Thanks!

Jira Service Management

DEPLOYMENT TYPE

CLOUD

PRODUCT PLAN

STANDARD

Forums

Q&A

Community resources

Support

Top groups

Community resources

Support

Learn

Community resources

Support

Events

Community resources

Support

Smart values for linked issues

1 answer

1 accepted

Comments for this post are closed

Was this helpful?

Thanks!

DEPLOYMENT TYPE

PRODUCT PLAN

TAGS

Atlassian Community Events