Hello @Ramon Manalo
Welcome to the Atlassian community.
Note we are a community of users of our own instances of the Atlassian products. This is not the custom support portal for contacting Atlassian directly.
You might want to check the Atlassian Status page to see if there is an active incident that could explain the slowness of your environment.
https://status.atlassian.com/
If you have third party apps included in your environment, they also could be the cause of a performance degradation. You can check with the vendors of those apps to see if they are experiencing any problems that could be affecting your system's performance.
If you want to contact Atlassian support directly, the Jira Administrators for your instance can open a support ticket with them through their support portal at
https://support.atlassian.com/contact/#/
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