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Slack Channel For Customers

Eitzaz Haider
Contributor
August 12, 2025

Hi All,

I am exploring slack notifications for customers. I want to share customer notifications to dedicated customer slack channel that is not connected with our jira instance. I checked the solution and realized with web hook address i can do it, does my approach is correct or any other alternative Thank you

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Marc - Devoteam
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August 12, 2025

Hi @Eitzaz Haider 

Yes you could, or you could create an automation rule that will act on this.

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